What Our Customers Are Saying
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Dan ZewenStore Location: Avalon Service Center Rickardsville IA 52039
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I am from Arizona and was searching for a custom, lite wieght all aluminum 7x18 covered motorcycle trailer. I searched many manufacturers and ended up with only a few that hit all my needs . So after choosing NEO trailers it was time to locate that top rated dealer. As I started searching I did find a few dealers closer to me . But after talking with Dale and running thru the options list with me I knew I made the right decision going with Avalon Service center even though they where located 1400 miles away.
When we arrived at Avalon
the Staff the building the whole atmosphere of the business was excellent !! They had our trailer out front waiting for us. They gave us a complete walk around and made us feel like we where getting royal treatment ! I could have not asked for anymore from the staff at Avalon . We are soooo Happy we drove 2800 miles to bring it home!
Thanks Again Daleron kostrubiecStore Location: Avalon Service Center Rickardsville IA 52039 -
AWESOME experience working with Dale and the team at Avalon! Dale replies to emails immediately with the information you need. He ordered me in some side racks for my Aluma trailer. I was going to install myself but with it being cold out, decided I'd drop it off and have Avalon install over the winter. They had it done and ready the next day! Everything down to coiling up and zip tying my ratchet straps for me! It's this service and attention to detail that really goes a long way. Thanks again!
Brad PowersStore Location: Avalon Service Center Rickardsville IA 52039 -
Amazing people. Definitely get that old school family business feel you don't see very often. Trailer was all greased up when I got there and they adjusted the hitch height. Then my truck had a wiring problem that they were able to fix for me. All paperwork was organized and had nice labels. My office lady said she wishes everyone would do that. Very simple process. Definitely worth the few hour drive.
Jake WStore Location: Avalon Service Center Rickardsville IA 52039 -
Thank you very much for the rental, it was great doing business with you and I will absolutely be looking to you for any future trailer rental or purchase needs.
Brad MStore Location: Avalon Service Center Rickardsville IA 52039 -
This is THE place to purchase and service your trailers. Matt and Sara don't just want to sell you something...they want you to become part of the Avalon family. The Avalon has many repeat customers for a reason. They will treat you like family and will take the time to learn about your needs so you are 100% satisfied with your purchase. Giving them our business was an easy choice for so many reasons. Local. Dependable. Reliable. Honest. Literally everything you want and need when making an investment for your business or personal use.
Carrie NaumanStore Location: Avalon Service Center Rickardsville IA 52039 -
My wife an I bought a new gooseneck tilt bed from dale after looking at the competition.the best thing we ever did, we found a great trailer dealer to take care of our farm needs,wont buy a trailer anywhere esle but from dale at avalon,thanks dale, sincerely munier farms
John Munier -
Always great to work with. Craftsmanship is awesome always
Curt Lammers -
Damaged a trailer fender in the morning and a quick call to Dale at Avalon has a new one shipping to me before 1pm. Good work and thanks for keeping stock parts for the trailers you sell.
Suttons Super Stars -
Avalon Service Center was very knowledgeable and answered all of my numerous questions! I would recommend them for anyone looking to buy a trailer of any type!
Andrew Wilkinson -
Great experience purchasing a trailer from Avalon. They were friendly on the phone and in person, and had everything prepared for me when I arrived.
Daniel Garvin -
I have been coming to Avalon for 14 years. Just had one of my trailers service done. Dave did an inspection and found some problems. He called and alerted me to the problems. Got all the problems fixed at a fare price and they had me back on the road in a couple days. Thank you Dave and staff.
Ray Ward -
Thank goodness for Avalon Auto Service! We were traveling and having trouble with our camper brakes and lights. They fixed the lights as well as 2 brakes and an axel. They were reasonably priced for all the work they did and their service was quick. We were back on the road in a few hours. Avalon is the best place in the Dubuque area for all your camper/trailer needs!
Corrine Grace-Reyes -
We have numerous work trailers serviced regularly at Avalon. They are great to work with. Had a trailer that needed a light replaced before it goes back out on the road in 2 days. They were amazing finding time the day I called to get it taken care of.Great, knowledgeable, and friendly folks.
Brian Freese
Dale and Matt were amazing! I was having trouble with my old trailer with the roof leaking, after they fixing it they noticed future problems to come, I decided to start looking for a new trailer, Matt listened to the things I was looking for, I bought a Neo enclosure trailer from them , all aluminum trailer no rust and lighter where the features that excited me, for my Business!
Their service is second to none, Thanks!